Privacy policy

Last updated: July 21, 2025

Privacy Policy

This Privacy Policy describes how Khiari Oud (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from khiarioud.co.uk (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

 

Information We Collect and How We Use It

Information You Provide to Us:

  • Contact Details: Name, address, phone number, and email address.
  • Order Information: Billing and shipping address, payment confirmation, and contact details related to your order.
  • Account Information: Username, password, and security-related information if you create an account.
  • Customer Support: Any information you choose to share when communicating with us.

We use this information to process your orders, manage your account, provide customer service, and communicate with you regarding your purchases or inquiries.

 

Information We Collect Automatically:

We may collect information on how you use our Site, such as device type, browser type, IP address, and pages visited. We use cookies and similar technologies to enhance your browsing experience and improve our Services.

 

Information We Collect from Third Parties:

We may receive information about you from service providers who help us operate our website, process payments, and deliver orders. These providers act on our behalf and are contractually obligated to protect your information.

 

How We Use Your Information

  • To Provide Our Services: Fulfilling your orders, processing payments, delivering products, and offering customer support.
  • For Marketing Purposes: Sending updates, promotions, or product recommendations (you can opt out at any time).
  • For Security and Fraud Prevention: Protecting against unauthorized activity and maintaining a secure shopping environment.
  • To Improve Our Services: Understanding user behaviour and enhancing our offerings based on your feedback and interaction.

 

Cookies

We use cookies and similar technologies for functionality, performance, and analytics. You can manage your cookie preferences in your browser settings. Please note, disabling cookies may affect certain website functionalities.

 

How We Share Your Information

We may share your information with:

  • Service providers (e.g., payment processors, delivery partners, IT support).
  • Marketing partners (for targeted promotions, if you have given consent).
  • Legal authorities when required by law.
  • In business transfers (e.g., mergers, acquisitions).

We do not sell your personal information.

 

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies separately.

 

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.

 

Data Security and Retention

We implement reasonable security measures, but no system is completely secure. We retain your data only as long as necessary for the purposes outlined, or as required by law.

 

Where We Store Your Data

We store your personal information on secure servers within the United Kingdom and the European Economic Area (EEA). Some of our service providers may process your data outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with applicable laws.

 

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict how we process your data. To exercise these rights, please contact us at the details below.

 

International Transfers

If we transfer your personal information outside your country, we do so in accordance with applicable laws and ensure it remains protected.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@khiarioud.co.uk or contact us at Unit 2, Hawksworth Road, WEST BRIDGFORD, Nottingham, ENG, NG2 5FS, GB For the purpose of applicable data protection laws, we are the data controller of your personal information.